The Roaring PJ Blog
Online Reviews and Reputation

How to Remove Personal Information from Google Search Results To Protect Your Privacy
A new Google feature allows users to remove personal information from Google search results. All it takes is a little research and a few minutes to complete an online form.

How to Protect Yourself from Address Lookup Sites
Have you ever Googled yourself and found personal details shockingly easy to uncover? A slew of address lookup sites make personal and sensitive information readily available and at the fingertips of anyone who wishes to find someone’s address. Unnerving as it may be to find a listing with your current home address, past home addresses,…

Why Giving a Damn About Reputation Management Matters
Unlike Joan Jett, who doesn’t give a damn ’bout her reputation, any astute business owner should pay keen attention to reputation management in order to sustain – and grow – a business in today’s digital age. I mentioned this topic a few months ago after I wrote about my experience speaking on the topic at…

Small Business 101 Seminar: A Recap
On Friday, I spoke at Congresswoman Jackie Speier’s Small Business 101 seminar at the Oracle Conference Center in nearby Redwood City. I felt tremendously honored to be invited by the Congresswoman and thrilled to impart some wisdom I’ve gained as a small business owner and expertise I’ve honed in the field of digital marketing and…

Outstanding Customer Service on Social Media Combats Negative Reviews
Iggy Azalea takes to Twitter when a Papa John’s employee gave out her phone number. Papa John’s responds to the tweet, but makes light of the situation by making a joke. Customer service on social media might seem oxymoronic, but really the age-old business concept and new-age technological phenomenon are quite compatible. People both happy…

Effective Online Reputation Management Helps Boost Your Business Reputation
As technology continues to dominate how business is performed, an active online reputation management plan is key. Today, your location, how you treat customers and anything else people deem worthy of discussing will show up in either a positive or negative way, and will either help or hurt your business. Have you taken the time…